My company's bank charged GST on converting an inward remittance, but the credit never appeared in our GSTR-2A or GSTR-2B, so we can't claim it. The bank keeps promising a fix. How do I get it resolved?
My company's bank charged GST on converting an inward remittance, but the credit never appeared in our GSTR-2A or GSTR-2B, so we can't claim it. The bank keeps promising a fix. How do I get it resolved?
The credit appears only if the bank reports the invoice against your GSTIN in its GSTR-1 for the right period. When it doesn't, push for a correct invoice and correct reporting:
Your own records are your strongest evidence. In my case, the remittance advice, statement and GSTR-2B together proved when the bank had actually collected the GST, contradicting the date it gave.