I'm filing a complaint with the RBI Ombudsman against my credit card issuer. Should I claim compensation in the complaint form, and if so how much? How long do these complaints take, and what should I do if the bank keeps emailing me so it can claim the matter is resolved?
1 Answers
Yes, I filled Rs 10,000 only. I should have asked for more :)
It took more than 3 months.
Yes, Axis Bank kept sending an email every 3-4 days, thinking that if I don't reply, they can close it, saying to the RBI that we have already responded to the customer.
But I kept responding to each of these emails, ccing [email protected]
