''Proceedure for filing returns,(Tax deducted because of no PAN)----ITO WD(4),Thane.''

This is for my mother who is 77 years of age,unemployed and has a Fixed deposit account in a reputed Bank.

She received a letter from the Bank H.O stating that a tax of ''2000+ Rs.'' was deducted as the said office did not have her PAN number.

Application for 'PAN' was made on the 8th of January,2011 along with ''Form 15-H'',after the Bank brought this to our notice.

She also received her 'PAN' card by courier in February. The whole purpose of the above activity was to save on 'TAX'. The 'PAN' office & the 'IT' office are inter-related and it is surprising to note that they do not co-ordinate among themselves.

Neither the Bank takes any accountability of informing its customers by mail,letter,phone or personally.(----merely sends alerts through ''MOBILE'' for the elderly).

Please let me know how i can claim this refund, and also get compensated for the delay,expenditure and the unnecessary stress involved?.

Regards & Thanks,


asked Jul 02 '11 at 12:03 by NAVSHAKTI 1222

In this case, its actual customer’s responsibility to provide PAN card to bank. They are just following RBI rules, to deduct flat tax in case PAN is not provided.

You should file a return for your mother and IT department will issue refund for the tax paid. There won’t be any legal ground to claim for delay, expenditure and stress involved.

answered Jul 02 '11 at 12:57 by Pankaj Batra 5.2k320


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Asked: Jul 02 '11 at 12:03

Seen: 2,340 times

Last updated: Jul 02 '11 at 12:58