This is for my mother who is 77 years of age,unemployed and has a Fixed deposit account in a reputed Bank.
She received a letter from the Bank H.O stating that a tax of ''2000+ Rs.'' was deducted as the said office did not have her PAN number.
Application for 'PAN' was made on the 8th of January,2011 along with ''Form 15-H'',after the Bank brought this to our notice.
She also received her 'PAN' card by courier in February. The whole purpose of the above activity was to save on 'TAX'. The 'PAN' office & the 'IT' office are inter-related and it is surprising to note that they do not co-ordinate among themselves.
Neither the Bank takes any accountability of informing its customers by mail,letter,phone or personally.(----merely sends alerts through ''MOBILE'' for the elderly).
Please let me know how i can claim this refund, and also get compensated for the delay,expenditure and the unnecessary stress involved?.
Regards & Thanks,
Navshakti.
